Upon arrival, take the tram from your gate to the main Terminal and proceed to the Disney Welcome Center which is located on the B Side on Level 1 and bypass baggage claim. If you arrive on the A Side, please proceed to the B Side before taking the elevator or escalator down to Level 1. Follow the airport signs to Ground Transportation. At the Disney Welcome Center, confirm the number of bags checked and your outbound flight information before boarding a complimentary motor coach that will take you to your resort. Your motor coach may make up to 3 stops before arriving at your resort.
Once you arrive at Orlando International Airport, you have two options.
1) You can pick up your luggage at baggage claim and proceed directly to the Disney’s Welcome Center. You will be responsible for taking your luggage with you on the motor coach.
2) Or you may proceed directly to the Disney’s Welcome Center. You do not need to claim your luggage. Disney will gather your claim check numbers and a brief description of your luggage at the Welcome Center. They then collect and deliver it to your resort room. Your luggage may take up to 3 hours after you check-in to be delivered. You do not need to be in your room to receive your luggage. Remember to pack any valuables, medications or anything needed immediately upon arrival into Orlando in a carry-on bag. If you will be attending a function the day of arrival, we recommend that you pack any items needed for that function in your carry-on bag as well.
Returning home
You will receive a Transportation Notice the day prior to check-out advising you of your motor coach pick-up time and other general information. Your motor coach pick-up time is based on your flight departure and will be approximately 3 hours prior to that time to allow for multiple stops by the motor coach
Resort Airline Check-In Service
Upon departure, you may take advantage of Disney’s complimentary Resort Airline Check-In service for participating airlines. You can check your luggage and receive your airline boarding pass at your Disney Resort hotel so there is no need to check-in at the airport. At this time, the service is available for guests flying domestically on these airlines: Alaska, American, Continental, Delta (including Song), JetBlue, Northwest and United (including Ted).
