Local Travel Agents

According to the New York Times yesterday, there was a report released by Forrester Research that found many travel consumers were frustrated with the complicated process of booking online travel.
These days, booking all types of travel online is a snap if you know what you are doing and if you have time spend reading the fine print and deciphering the extra fees.
My company, Leisure Travel Enterprises, has seen a large jump in the number of local clients in the past 12 months. Most of our clients are are computer savvy, however they prefer to speak to an agent, either face to face or on the phone. Most people who spend a lot of money for a vacation, want to know details or personal stories about their destination. Where do you ask those questions on line?

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